Evaluation and Awards Program

2004 PICA AWARDS OF EXCELLENCE


Best Print Publication

First Place: Going Places
John A. Rife, chief executive officer
Jacqueline O’Hara, communications specialist, and Anne Stender, graphic designer
United Life Insurance Company
Cedar Rapids, IA

Comments: Publication’s purpose is to encourage agents to produce business using incentive of company trips. Publication aims to create and sustain interest in the trips for both agent and spouse. Going Places certainly met that purpose through stories, photos, graphics and histories of trip destinations. Article leads are creative and filled with descriptive details. Very well written and researched (it seems as if writer has visited each destination beforehand). Clever ideas in many stories – in a story about a trip to Ireland, writer adds Irish jargon such as “gobsmacked” which means very surprised. Heads are also clever (Join the singing, dancing while pubbin’ in Dublin). Pages are crisp, clean and readable with natural eye flow. Good use of color. Screen shades are light and don’t interfere with reading. Good use of drop caps, subheads that provide multiple entries into stories. Nice consistency from issue to issue.

Second Place: Viewpoint
Paul Baiocchi, president
Joseph Harrington, editor; Christi DeBrock, design; Debra Petges, production
American Association of Insurance Services
Wheaton, IL

Comments: Publication’s purpose is to explore issues that impact or complement specialized services and to present insurance issues in a manner that appeals to all readers. Purpose clearly met. Stories are very good – well written, well researched, full of informative and colorful quotes. Good leads with logical progression of facts. Then you add a sidebar and form an effective package. While technical, writing is tight, concise and reader friendly. Excellent use of color – particularly in color schemes, where colors complement one another and don’t seem overused. Good use of subheads, drop caps, and pull quotes as multiple page entries and to break up gray. Impressive front cover and contents page. Very professional publication.

Third Place: Mutual Matters
Philip J. Raub
Rhonda Payne-Rothe, marketing coordinator/editor
The Harford Mutual Insurance Company
Bel Air, MD

Comments: Meets its goal of providing information on products/programs, new employees, agencies, and community involvement. Reader-friendly with wide mix of articles to appeal to all readers. Well-written articles. Good use of color – particularly liked the blue line at the top of each page, the red/magenta line at the bottom and sticking with the same two colors throughout the issue. Screens are done well and don’t interfere with reader ease. Good to see so many names and photos in the issues. You offer a clean, crisp and professional publication. Consistent from issue to issue. The telephone roster included in the December issue was a great touch.


Most Improved Publication

First Place: CIRB Notes
Paul Horel, president
Denice Cajigas, editor
Crop Insurance Research Bureau
Overland Park, Kansas

Comments: Excellent improvements over prior year. By providing its readership with the most current design/layout/ printing/editing tools available, CIRB continues to compete in a growing and competitive industry. Notable improvement is the masthead that looks more professional – the publication’s name rests on a wheat background, with the company name and the issue date below. Fonts are much stronger and catch the reader’s eye with an invitation to dig into the page. Prior issue prevented tombstoning with a rule. Improved version uses a screened story. Photo quality is greatly improved – both in content and reproduction. And you got rid of the double rule line around photos – yeah! Narrower column widths is also a great improvement. New version adds design elements such as pull quotes, screened boxes, infographics and bullet at end of each article. Clean, unobtrusive folios. Paper used is less glaring than the white. Very professional, clean publication.

Second Place: Teamwork
Dan Agnew, president and chief executive officer
Kevin Hakert – publications specialist
Grinnell Mutual Reinsurance Company
Grinnell, Iowa

Comments: Great improvements over prior year. Met purpose of change to relay company information to member mutuals and agents by effective use of photography, concise writing, and appealing layout. I really like the front cover changes – putting the issue’s theme at the top and the publication’s name/issue date at the bottom (and out of the box previously in) makes the cover look a lot more professional and cleaner. Effective content page and good addition of photos that link to various stories. I also really like the 90-degree corner banner – very effective, grabs the reader’s eye and lets him/her know exactly what’s on that page. Really liked doubletrucks of ‘Twas the Night Before Christmas and The winds of change. Use of subheads, drop caps, pull quotes and effective packaging make a great-looking publication. Stories are written in active voice with good quotes. Good use of directions in cutlines (from left). Good use of color, but be careful not to overuse full-cover abilities.

Third Place: The Handshake
David Sommer, president
Laura Popp, managing editor, and Lori McGarity, editor
Germania Farm Mutual Insurance
Brenham, Texas

Comments: I like the new name (The Handshake) over News Brief. Very effective masthead that gets all the information in without detracting from publication. Photo quality is greatly improved, as is cleaner type size. Inside pages are more organized and easier to read. Good use of colored screens. For consistency, you might consider keeping the same color from issue to issue.


Best Feature/News Story

First Place: “Blown away”
Kevin Hakert, publications specialist
Teamwork
Grinnell Mutual Reinsurance Co.
Grinnell, Iowa

Comments: Excellent feature that shows first-hand the terror of a tornado and how one mutual manager with the backing of her company provided top-rate service to clients devastated by the storm. Even more impressive is the fact that the star of the story lost her own home in that tornado. And I applaud the layout of this story. The opening two pages contain a short entrance to the story, accompanied by photos showing the destruction. That opening contained terrific details -–an F3 windstorm, winds between 158-206 mph. The first line said it all – “Lila Starbuck has been blown away – literally.” Story is full of colorful, detailed quotes that show, not tell, the reader what that day in May was like. And you see her dedication to her clients and the company’s support of her as she tries to keep up with all the claims. The only improvement I could see would be the addition of a client’s quotes (if that were possible to obtain). Great job.

Second Place: “Household hazards: how much risk?”
Joseph Harrington
Viewpoint
American Association of Insurance Services
Wheaton, Ill.

Comments: Great story on the danger homeowners face of having coverage cancelled or restricted if they have a trampoline, swimming pool or dog. Writer leads with a summary of the new guidelines and other changes and then breaks it all down into the three hazard categories. Writer uses excellent sources and quotes. Story is well written and well researched. Table showing accidental death and injury from causes related to common household hazards was extra special touch. Very in-depth look at items of risk that most people don’t consider problems.

Third Place: “Doing business in Spanish”
Joseph Harrington
Viewpoint
American Association of Insurance Services
Wheaton, Ill.

Comments: Writer takes an in-depth look at the fastest-growing, largest minority – the Spanish-speaking population – to show the importance of marketing to that group and the hows and whys of doing so in order to compete with larger companies. Everywhere you look, you see stores, businesses, restaurants and even DVDs that have Spanish translations. Well-researched with good quotes, sources. Company doesn’t bury its head in the sand, but meets this market head-on, in a way that will improve quality of life for that population. Nice table showing the states with the largest percentages of people who identify themselves as Hispanic or Latino in the 2000 census.

Honorable Mention: “Termie – The attack and guard goat”
Sam Losapio
The Flag
Columbia Insurance Group
Columbia, MO

Comments: Cute, cute story showing the dangers that could befall a loss control representative who finds a family’s home guarded by a goat. Story showed how the representative used one of the tools of her trade (the inspection clipboard) to defend herself. People will read this story and laugh.


Best Company Promotional Project


First Place: President’s Month 2003 United Life’s Greatest Hits
Sue Westerdahl, graphic designer, and Jacqueline O’Hara, communications specialist
United Life Insurance Company
Cedar Rapids, IA

Comments: Project’s goal was to honor its president with a contest designed specially for agents and to strengthen relationships with those agents. Promotion helps increase production and boosts employee morale through contests and rewards. The company definitely met its goal/purpose. This was a great promotion with a music theme that kept the contest in front of the agents at all times. Variety of promotional pieces included in the brochure – a summary of what President’s Month is, a refrigerator magnet using same artwork as on cover of packet, reminder pieces featuring Elton John, Elvis, Willie Nelson and Beethoven and a notepad with the promotion’s theme. Artist’s renditions of Elvis, Elton John and Willie Nelson are great – caricature format that lends sense of humor. Main brochure shows illustration of each available prize and number of applications needed to earn that prize. And finally, a thank you card to each contest participant. Perhaps best piece of promotion is a CD – United Life’s Greatest Hits – of music by Mozart, Chopin, Beethoven. Great continuation of music theme with tie-ins to music by Elvis (How about a little advice from Elvis Presley on how to have a successful President’s Month? “Well, it’s one for the money, two for the show, three to get ready, now go cat, go.” And here’s one from Elton John – “Don’t let the sun go down on you during President’s Month.” Also a tie-in to the number 19 – President’s Month is celebrating president’s 19th year with Beethoven’s 19th Symphony and requires 19 applications to win all five prizes. One suggestion, I would like to see artist receive credit lines.

Second Place: PIA National Gridiron Greats
Ted Besesparis
National Association of Professional Insurance Agents
Alexandria, VA

Comments: What a unique piece – very cool. I have never seen a company represented as a football playbook, team, players before. You take the company’s organization and break it down into various parts of a football team – owner, players, quarterback, special teams, team captains, front line. That football theme is carried throughout the promotion, but isn’t overdone: which players take the field, calling the plays, reading from the same playbook, advancing the ball. After reading this, the organization doesn’t seem quite so complex and a better picture of who and what you are emerges. This isn’t the standard organizational chart method. Very nice job of educating association members on how the organization operates, responsibilities/duties of stakeholders, and the definition of related and semi-autonomous groups. A couple of suggestions: Too many colors – too many loud colors. I might look for softer shades and screens (for example, the cover has the green background, black, red title, red line around headshots and yellow screen. Perhaps just use a softer screen of the red for the whole captain’s box, no lines around the mug shots, no black name box or white position box). You don’t want the color to compete with the content. And while your demographics may indicate agency ownership is predominantly middle-aged male who likes football, stereotypes can be dangerous (many women love football). However, I don’t see any of that in this piece. Just beware of the potential problems.

Third Place: AAIS 2004 Annual Conference Brochure
Joseph Harrington, editor; Christi DeBrock, design; Debra Petges, production
American Association of Insurance Services
Wheaton, IL

Comments: Project’s purpose was to emphasize the strength of the speaker lineup and to show the attractiveness of the location. Combining the promotional piece with a web site promo that included a list of those registered was an excellent idea. And since more people signed up for this conference than ever before, I’d say you met your goal. Good layout showing each day’s activities, speakers, social outings. Each day offered a summary to show what would be discussed in the morning and afternoon sessions. Nice to see a photo along side each speaker bio. Also nice to see you included a hotel reservation form and a conference registration form – plus additional ways to register. Very nicely designed piece.

On-line publication

Although there was no competition in this category, Laura Popp submitted Germania Farm Mutual’s excellent online publication. The evaluator was very impressed with Germania’s online communication. We thought her notes were worth sharing, and encourage you to visit www.germania-ins.com to see for yourself.

Germania Farm Mutual Insurance
Webmaster Denise Stolz, and Laura Popp, marketing communications manager
www.germania-ins.com

Comments: I really enjoyed scrolling through your Web site. The Home Page is nicely done and very user-friendly. I enjoyed the photo boxes across the top of the page that popped up with labels and info boxes – Liability, Property, Auto, and Life. That Home Page links into other pages that go more fully into those four topics with a short summary and other links to more in-depth information. Those links are great because users can go exactly where they want to go without wading through everything on the page. Nice artwork – I love the shape of Texas crossed by a handshake (of course, I’m originally from Dallas and love all to do with the state).

Good links – products, claims, credit union, find an agent, what’s new, Germania agents, privacy policy, about Germania and careers at Germania. And each page has the contact/e-mail information.
Listings of products, claims and privacy policies are a definite on any Web page. It’s the other listings that make this a great site.

Credit Union and all it offers. Find an Agent takes you right to the nearest office. What’s New – updated insurance information, safety tips and recipes (how great is that). Germania agents – glad to see this is a protected site. About Germania – who you are, company financials, community events/company involvement and press releases. Careers at Germania – current job postings and the company’s benefit package.

These are all excellent links. Pages are uncluttered. It’s simple yet in-depth, user-friendly, up-to-date, well written and well designed.

Good job – all a person needs to know about your company is right at their fingertips.